If you are a consumer or end user, you must contact your retailer or installer for support. Unfortunatly we do not have a consumer helpline as we are a Trade Only business. It is rare that a Optima product is actually faulty. In this unlikely event it can usually be resolved by your supplier over the telephone or by email.
If you are a retailer or installer, please contact your trade supplier or distributor for technical support or for out of hours communication you may fill in the form below and a member of staff will contact you shortly to resolve your query. DO NOT RETURN ANY GOODS without an authorised returns number (RAN). Goods sent without this number will be set aside and may take significantly longer to process.